DesignFacilitator
  • Polls Archive

    What do you do with the feedback information you collect? (Select all that apply)

    • Use it to identify problems early & reduce liability (79%)
    • Use it to improve staff performance (71%)
    • Use it to enhance marketing (57%)
    • Use it to improve staff assignments & training (36%)
    • Use it for salary and bonus calculations (14%)
    • N/A, we do not collect feedback at this time (7%)
    • Start Date: March 4, 2010 @ 11:55 am
      End Date: No Expiry

      From whom do you collect feedback? (Select all that apply)

      • Clients (87%)
      • Vendors (27%)
      • Managers/Admin (27%)
      • Co-workers/Staff (27%)
      • N/A, we do not collect feedback at this time (13%)
      • Start Date: March 4, 2010 @ 11:54 am
        End Date: No Expiry

        How often do you specifically request feedback from your clients?

        • Rarely (47%)
        • Other (20%)
        • Annually (20%)
        • Quarterly (13%)
        • Monthly (0%)
        • Start Date: March 4, 2010 @ 11:52 am
          End Date: No Expiry

          Which of the following strategies have you recently used to improve your value to your clients?
          (Select all that apply)

          • Lowering fees (57%)
          • More frequent meetings (43%)
          • Collecting client feedback (29%)
          • Other (14%)
          • Offering free work (14%)
          • Start Date: March 4, 2010 @ 11:50 am
            End Date: No Expiry

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