DesignFacilitator
  • Polls Archive

    What do you do with the feedback information you collect? (Select all that apply)

    • Use it to identify problems early & reduce liability (77%)
    • Use it to improve staff performance (69%)
    • Use it to enhance marketing (62%)
    • Use it to improve staff assignments & training (38%)
    • Use it for salary and bonus calculations (15%)
    • N/A, we do not collect feedback at this time (8%)
    • Start Date: March 4, 2010 @ 11:55 am
      End Date: No Expiry

      From whom do you collect feedback? (Select all that apply)

      • Clients (86%)
      • Vendors (29%)
      • Co-workers/Staff (29%)
      • Managers/Admin (21%)
      • N/A, we do not collect feedback at this time (14%)
      • Start Date: March 4, 2010 @ 11:54 am
        End Date: No Expiry

        How often do you specifically request feedback from your clients?

        • Rarely (43%)
        • Other (21%)
        • Annually (21%)
        • Quarterly (14%)
        • Monthly (1%)
        • Start Date: March 4, 2010 @ 11:52 am
          End Date: No Expiry

          Which of the following strategies have you recently used to improve your value to your clients?
          (Select all that apply)

          • More frequent meetings (50%)
          • Lowering fees (50%)
          • Collecting client feedback (33%)
          • Other (17%)
          • Offering free work (0%)
          • Start Date: March 4, 2010 @ 11:50 am
            End Date: No Expiry

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