Client Feedback Tool – New Features

On June 28th, 2009 over 50 new features, enhancements, and fixes were released to our Client Feedback Tool.  All subscribers have immediate access to the following features, and more:

• You can now schedule batches of reports to be generated and delivered to you via email, automatically.  Look for this in the “Set Preferences” page.
• Survey recipients can now reply on a mobile device, including iPhone, Blackberry, Windows Mobile, and more.
• The Bar Graph report was enhanced, offering a variety of new charting options.  You can now create a bar graph by Project, Project Type, Project Team, Phase, Category, Question, Sender, Sender Team, Respondent, Company, Client, or Company Type.
• When sending a survey, you can select a project from a project list, rather than perform a search.
• You can now leave a follow-up comment to any feedback request, even if no one has responded to the survey.  This allows you to log why a survey remains unanswered, or to summarize an off-line conversation that replaced the survey.
• The answers report can now be printed “anonymously” – so you can print results and share them with others without revealing who gave the feedback.
• Downloadable batch reports have a new, enhanced date selector simplifying use.

For questions or help with any of these features, please contact us at support@designfacilitator.com or 866-4-DES-FAC.

Likewise, if you have any features YOU want added, please let us know!